HobbyTown
HobbyTown Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HobbyTown has 2.7 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Super nice knowledgeable associates.
Cons: Poor decision making by management, Sign me up for a subscription that i never agreed to.Recent recommendations regarding this business are as follows: "Stay away", "Hobbytown is the only place to buy and repair Remote control vehicle", "DO NOT GO!", "There are many places to buy on line and they all have similar products", "Shop elsewhere".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HobbyTown has 2.7 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Super nice knowledgeable associates.
Cons: Poor decision making by management, Sign me up for a subscription that i never agreed to.Recent recommendations regarding this business are as follows: "Stay away", "Hobbytown is the only place to buy and repair Remote control vehicle", "DO NOT GO!", "There are many places to buy on line and they all have similar products", "Shop elsewhere".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
*** poor customer service
User's recommendation: Stay away
Horrible customer service
Hobbytown U.S.A. Lewisville stayed open beyond closing hours to take care of my needs. I arrived within 10 minutes of closing.M
User's recommendation: Hobbytown is the only place to buy and repair Remote control vehicle
I got a horrible response to my google review to them
User's recommendation: DO NOT GO!
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Verified Reviewer | Tukwila, WashingtonThey cheat. They do not respect the client and are not interested in buyers. Poor management. they did not return $ 300. That is, the reputation of the company is not of interest to the owners.
Preferred solution: Full refund
I want somebody from customer service to call me at once my cell number is 224-633-**** I expect to hear from somebody within the next 5 minutes
- Sign me up for a subscription that i never agreed to
Preferred solution: Full refund
Online ordering problem
No customer service
User's recommendation: There are many places to buy on line and they all have similar products
Mask policies
- Super nice knowledgeable associates
- Poor decision making by management
User's recommendation: Shop elsewhere
Incomplete purchase
Preferred solution: Unsure
HobbyTown - Cashier Review
HobbyTown Don't back up their word
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I have worked and owned a Hobby store. I would have never sold those upgrades to you without talking to you more about what your long term intentions were in the hobby.
Nothing turns a potential long term customer in to a very short term customer faster than over selling to them. if your sons are jumping from a toy grade cars i.e.:walmarts and target products to hobby grade products than do it incrementally and education with every sale.
I could go on and on with specifics. i always had father son customers who overspent and soured very early on because they were oversold at other stores but also because 6 months down the line the kids switched interest from rc car, planes or whatever to maybe school sport's.
sorry